Terms & Conditions for payment:
The Association will work with you to ensure successful registration for any membership, training or event we offer on this web site.
Cancellations and substitutions for registrations must be in writing and emailed to us at least 15 days before the event begins. Please include with your email a copy of your receipt or transaction number and the billing address used at the credit card payment portal, since this is the only record we have for your payment.
ALL PAYMENT REFUNDS:
There is a $25 administrative fee for any cancelled conference or training registration. If you paid with a credit card the refund will be less the credit card processing fees. All refunds will be issued by a company check after the payment (agency check or credit card) has been received in the Association bank account.
Thanks for your agreement to these terms.
Event Cancellation Policy:
It may be necessary for reasons beyond the control of the APP to change the venue, courses or the timing of the program. We will keep you informed of such changes, but any reasonable change to the institute format will not constitute a reason to refund the registration fee. In the event that the conference is cancelled by APP the registration fee shall be refunded in full. The liability of APP shall be limited to that refund, and APP shall not be liable for any other loss, cost or expense incurred, such as nonrefundable hotel or travel reservation charges.